We provide first contact resolution to our customers, whether it’s general query or a complaint. An inbound call is not just answering a phone call, it’s a process of understanding the need of a customer and providing a best resolution to them.
We have a team of attuned, passionate and positive customer care professionals who understands local accent and excel in their interpersonal communication skills and they are highly skilled in handling customer support queries, including Complaints, Orders, Billing and Account Inquiries.
Call Answering services
Customer care services
General Queries
Pre-Post Query Assistance
Escalations
Feedback
Account Management